Why does my QBO Accountant (Your Books) not allow me to track sales tax?

Hello, bonnie-profitsr4.

Thanks for joining us here in the Community. I'd be happy to guide you in the right direction. 

If you have already set up sales tax in your account, I suggest trying in a private browser to see if you are getting the sale results. Here are some shortcuts you can use:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If the issue persists, I recommend reaching out to the support team outside of the Community. They'll be able to view your screen to better assist you. You can reach them by following these steps:

Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback

Feel free to reach back out if you have any other questions.