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January 21, 2020
Question

Why my inventory center is missing in 2019 Pro?

  • January 21, 2020
  • 1 reply
  • 0 views

Hello there

 

I upgraded the system from 2016 to 2019 Pro, and the system updated the inventory items, and our sales invoice number. Everything went well except INVENTORY CENTER. 

The version 2016 that I use, it was "Inventory center" from vendors- inventory activities- inventory center, But for 2019 Pro, there is no Inventory center, which I need to use this feature on a daily basis. 

 I checked the products' information already  under Item List, (including the brand, size, and price, and quantities). That's fine. 

I read the blogs that she mentioned the verify Data, which I already did, but Nothing changed. 

From screenshot 3, " Learn More" which selections should I choose?

Screenshot 4, You could see my items & inventory from preferences "Enable" is grey. Please help.

 

PLEASE see attachments. 

 

Thanks

 

1 reply

Fiat Lux - ASIA
January 21, 2020

Did you get the same situation if opening a dummy file or a sample one?

January 21, 2020

Yes. Trying to figure out for a day, and read  many blogs. 

unfortunately, still need to make a post. 

Fiat Lux - ASIA
January 21, 2020

So you must try to repair your QB 2019 first. Go to Control Panel > Program & Feature. Find Qb 2019 and repair it. Windows will quick reinstall it and may fix something.

If the problem still persists, do a clean install.

https://quickbooks.intuit.com/learn-support/en-ca/troubleshooting/clean-install-quickbooks-desktop/01/261388#M83

 

Hope it helps.