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JANECCC1
December 12, 2021
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Will I be charged if I cancel my QBO subscription within 2 days?

  • December 12, 2021
  • 1 reply
  • 0 views

I subscribed to QBO on December 10th and cancelled on December 12th. Will I be charged? I didn't received the invoice by email after I subscribe to QBO and I didn't have any money out from my credit card? Will the 2 days cost invoice be mailed to my address?

 

Best answer by Trish_T

Hi JANECCC1,

 

I'm glad to see you reaching out to Community. QuickBooks offers the transparency you need when it comes to your billing.  I'd be happy to provide more information regarding your recent subscription.

 

When you subscribe to QuickBooks Online it's prorated so you'll be charged on the date you've subscribed.  It may take 24-48 hours for your payment to be processed and you'll receive an invoice in your email.  As you've mentioned, you've already cancelled the account, therefore, you won't be billed on the next billing cycle.  I hope this helps!

 

All the best!

 

 

1 reply

T
Trish_TAnswer
December 13, 2021

Hi JANECCC1,

 

I'm glad to see you reaching out to Community. QuickBooks offers the transparency you need when it comes to your billing.  I'd be happy to provide more information regarding your recent subscription.

 

When you subscribe to QuickBooks Online it's prorated so you'll be charged on the date you've subscribed.  It may take 24-48 hours for your payment to be processed and you'll receive an invoice in your email.  As you've mentioned, you've already cancelled the account, therefore, you won't be billed on the next billing cycle.  I hope this helps!

 

All the best!

 

 

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