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slandry
May 10, 2021
Question

2FA and Quickbooks time

  • May 10, 2021
  • 1 reply
  • 0 views

I always have to receive a text to log in, even though 2FA is OFF. I am logged in, and then even to log in to support need to get a SECOND TEXT.

 

Every time I add a single time entry I get a pop up to add it to quickbooks time even though I click the checkbox "Do not show again".

 

When you add a single time entry it is not even for today's date, but for the last date you added an entry.

 

I do not have TSheets, yet it continuously says "Add new time directly to TSheets."

 

Is quickbooks just this bad that absolutely everything about it is one constant annoyance?

I search and search, others have the same problems, and QBO just literally copy and pastes the same answers as if they didn't even read the question. Why does anyone continue to use quickbooks, I literally hate it.

1 reply

A
AbegailS_
May 10, 2021

We don’t want you to experience this inconvenienced, slandry.

 

With this, I'd recommend contacting our Customer Care team so that they can check and further assist you with your concern. Here's how you can reach them.

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Select either tab to get started:
    • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
    • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
      • Start a chat with a support expert.
      • Get a callback from the next available expert.
      • Ask the community to get help from businesses like yours.

 

For your future reference, please read these help articles if you have questions about QuickBooks. 

 

Please feel free to fill me in if you have any other questions. Have a nice day!

 

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