Skip to main content
Jan 6, 2023 3:55 PM UTC
Question

Account delted in error

Is there a way I can retrieve an account that was deleted in error

 

4 replies

Jan 6, 2023 6:30 PM UTC

Welcome to the Community and thanks for choosing QuickBooks Online (QBO) for your business needs, @PBN1. 

 

It is possible to recover deleted accounts from the Chart of Accounts. I'm here to teach you in just a few clicks. We still have the option to restore the deleted accounts in QuickBooks Online. 

 

Here's how to do it:

 

  1. Go to Settings ⚙, then select Chart of accounts.
  2. Select the Gear icon ⚙ next to the printer icon. Then choose to Include inactive.
  3. Find the accounts you want to use again, then select Make active. 

Moreover, the ability to delete an account has not been added to QBO because we want to ensure that all of your transactions and reports are complete. Making accounts inactive is the only way to keep them in your company's file and can be restored anytime. 

 

Please feel free to come back in if you have further questions about deleting accounts in QuickBooks Online, I’m always here to answer them for you.

PBN1Author
Jan 6, 2023 8:15 PM UTC

Sorry to say they were not made inactive but deleted.