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June 27, 2024
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Account Management

  • June 27, 2024
  • 1 reply
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I can't get my products in CAMPS. 4 reps and nothing. I spent $1,200 yesterday on the PAP bundle and I have nothing. 

Best answer by mikecpa1

My interest is getting this cleared up and working, not a band aid approach. I'm not going to accept this from Intuit and it needs to be cleared up. Thank you again. 


It’s been completely resolved with an excellent rep. The long and short is that they had in their own recognizance  set up a new username and used an old email address that I hadn’t been using that they had and all the products are now in that account. 

 

1 reply

June 27, 2024

How did you purchase your new QB Desktop 2024 Accountant Plus?

Did you receive any emails from Intuit?

mikecpa1Author
June 27, 2024

Bought over the phone. I may have received some emails. I’m not a first time user I’ve had QuickBooks for many years. None of my products are in Camps and I can’t find the new products either. Why can’t access products from 23 and 22 besides the new one I purchased? I select it and it spins for 2 seconds and goes dead. What is up? 

mikecpa1Author
June 27, 2024

BTW, support from the Camps site, isn't even calling back now when that option is selected. What is going on?