Anybody else have an issue logging into quickbooks online from Florida, Spectrum Cable user

Thanks for reaching out to the Community, @nteg_llc.

May I know the specific issue you experienced when logging into your account? Is it a performance issue? If so, you can check this link for the fix: Why is my QuickBooks Online slow?

If the issue persists, let’s perform some basic troubleshooting so you can sign in to your account. If you forgot the User ID, allow me to assist you with how to recover it. It will only take a couple of minutes to accomplish this action.

Here's how:

1. On the Sign In page, tap the link for I forgot my user ID or Password.
   
   
2. It will take you to the Get help signing in to QuickBooks window.
3. Enter your phone number or email address in the field box and click Continue.
   
   
4. Choose how you want to reset your login information: Get a code emailed to or Recover my account a different way.
   
   
5.  Hit the Continue button.
6. If you used your email address to verify the account, you’ll receive an email with your user ID.

For resetting the password, follow the same procedure I laid out above. After performing the steps, you'll receive an email with a password reset link that's active for 24 hours.

However, if you’re experiencing a different issue, check out the Get help if you can't sign in to your account guide. The troubleshooting is scenario-based, so I suggest following the steps that fit your situation.

I've also added a great resource to help resolve unexpected issues when using QuickBooks. It contains some links about clearing the browser's cache and adding Intuit as a trusted site: Troubleshooting browser problems.

Let me know if you need assistance performing the troubleshooting. I’ll be more than happy to help.