Anyone else having issues with QuickBooks online? The last week or so we have noticed that neither our phone apps or laptops have updated information.

Hi there, @PlumberJay. I'm here to make sure your transactions be updated in QuickBooks Online.

To start, If you login QBO with the web browser, we can perform some troubleshooting steps to fix this. There are times that the browser is full of frequently accessed pages, thus causing some unusual responses. Let's log in to your account using a private browser. This mode will not save any history, making it a great place to identify browser issues.

Access your QBO account in a private/incognito browser. You may use these shortcut keys that I've listed below:

• Google Chrome: press Ctrl + Shift + N  
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift + N

Then, check if the data are updated. If it shows, go back to your regular browser and clear the cache to delete stored site data and improve the system performance. Also, you can use other supported browsers. It could be that the one you're currently working on has a temporary problem with QuickBooks. 

If you're using the QuickBooks Online app, clear the apps cache files. Doing so helps in fixing any sorts of errors in the system. Here’s how:

1. Click the Help menu at the top of the screen.
2. Select the Rest App Data option on the drop-down selection.

If you get the same result, uninstall and reinstall the QuickBooks Online app. This is to ensure you get the most recent version of the application. 

Meanwhile, I'll be adding this resource that contains additional insight on the app and troubleshooting: QuickBooks App for Windows and Mac: General Support.

Just click the Reply button if you need some clarifications. I'll make sure to get back to you right away. Have a wonderful Friday.