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September 12, 2024
Question

Anyone else missing the "switch companies" icon under the gear shift?

  • September 12, 2024
  • 1 reply
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1 reply

Candice C
September 12, 2024

Good morning, @kweyer-hsofky-co

 

It's great to see you back in the Community! 

 

There isn't any known problems with the switch companies option within the gear (settings) icon. With that being said, let's try using a private browser or incognito window to help eliminate any error that could be occurring in the system. 

 

  • Google Chrome: Ctrl + Shift + N
  • Internet Explorer/Firefox: Ctrl + Shift + P 
  • Safari: Command + Shift + N 

 

If this works, go back to your regular session and clear your browser's history. If not, let's try using another supported browser. 

 

Please come back and let me know if that worked or if we need to do some additional digging. Have a great day!