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KS77964
July 16, 2024
Question

Archive Certain Number of Years

  • July 16, 2024
  • 1 reply
  • 0 views

I have a large company file. The file continuously crashes and I have to rebuild the file. So times we lose work completed. I called QB Support and they recommended contacting a QB expert and Archive a certain number of years of our data. We have tried a condense, with no luck. Does anyone have experience in this?

1 reply

D
Deity Alpha
July 16, 2024

Your file may be damaged. That's why you couldn't continue to condense it. Consider purchasing a third-party file repair service as a first step. You can contact @Fiat Lux - ASIA for assistance. They are very familiar with this kind of problem.

K
KimberlyS
July 16, 2024

I appreciate you rebuilding and condensing your data to isolate the issue, KS77964. You can also fix any damage within your company file by utilizing QuickBooks Tool Hub. I'll be pleased to provide more details regarding this matter.

 

I agree with @Deity Alpha that your data can be damaged, causing QuickBooks Desktop to crash and preventing you from condensing it.

 

The QuickBooks Tool Hub helps us repair data integrity issues within your file, which you can utilize before condensing your data. With this, we recommend running the tool using  Windows 10, 64-bit, for the best experience.

 

To begin with, let's download and install the QuickBooks Tool Hub. Here's how:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.4.0.0) of QuickBooks Tool Hub, then save the file to somewhere you can quickly locate.
  3. Access the file, which should be QuickBooksToolHub.exe.
  4. Install it, ensuring you've followed the onscreen instructions and agreed to the terms and conditions presented.
  5. Once the installation is done, open the tool hub by double-clicking the icon on your Windows desktop.

 

After that, you can refer to these steps to run a quick repair on your program:

 

  1. Select Program Problems in the QuickBooks Tool Hub.
  2. Choose Quick Fix my Program.
  3. Start QuickBooks Desktop and access your file.

 

If the issue persists, consider scanning this material and proceed to Solutions 2 and 3 for additional troubleshooting: Fix issues when QuickBooks has stopped working.

 

On the other hand, I'm adding this resource for your guidance when condensing your data: Use the Condense Data utility.

 

Moreover, you might want to generate financial reports to review your income and expenses. Customizing it will allow you to display specific information that meets your business needs.

 

I'm always ready to assist you if you have other questions about troubleshooting your company file in QuickBooks Desktop. Please tag me with your reply on this thread to notify me when you need a hand.

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