Are other QB Online users having connections issues the last couple of days?

Hello there, @wsaccounting. Thanks for bringing this to our attention.

I have checked our records and haven't found any reports from other users about a blank browser screen or an error message when accessing QuickBooks Online (QBO).

To further investigate the problem, you can use a private browser or incognito window to eliminate any browser history that may cause a glitch inside QuickBooks. You can refer to the following keyboard shortcuts below:

• Google Chrome: Ctrl + Shift + N
• Microsoft Edge: Ctrl + Shift + P
• Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N

If this fixes the issue, close the private window and clear the cache on the regular browser. Otherwise, use other supported browsers to help narrow down the cause of this behavior.

For future reference, you may want to manage your users and their roles or permissions. This article will guide you through the steps and information: Add and manage users in QuickBooks Online.

Come back to this post if you have other concerns or follow-up questions when accessing QBO. I'll be right here to provide further assistance.