Question

CAMPs log in issue

Forum|Forum|2 years ago
November 27, 2023
2 replies
0 views

I have tried to log into Camps.intuit.com on three different browsers. My password is accepted and then I get a blank screen. I can see that something wants to appear for about a second and then nothing. I have cleared browsing history. I was just trying to do the silly 2024 Desktop update that was advertised in an email. Not important but, why is there always a problem for $1300 a year. Any tips on doing the update would be great. Thank you.

QuickBooks Desktop

S

SDPAuthor

I have also tried to log on using my cell phone's browsers. I get the verification pin texted to me and see a very brief glimpse of the page and it disappears.

Also, while in QB Desktop I have gone into "My Company" and clicked "Manage Your Account" and the disappearing act happens with this route also.

A

AileneA

Let's perform another troubleshooting step to log in to your CAMPS, SDP.

I appreciate you performing some solutions to get this sorted out. Another troubleshooting to ensure that there are no underlying factors such as damaged cookies, internet files, or add-ons causing the problem I recommend switching to an incognito or private browser. By doing so, you can eliminate the possibility of any extensions or cookies interfering with the website's functionality and determine if the issue persists.

Microsoft Edge:

Open Edge.
Hold Ctrl + Shift + P to switch to In Private Browsing.
Go to camps.intuit.com and log in.

Mozilla Firefox:

Open Firefox.
Hold Ctrl + Shift + P to switch to Private Browsing.
Go to camps.intuit.com and log in.

Google Chrome:

Open Google Chrome.
Hold Ctrl + Shift + N to switch to an Incognito window.
Go to camps.intuit.com and log in.

Safari for Mac:

Open Safari on Mac.
Hold Command + Shift + N to enable Private browsing.
Go to camps.intuit.com and log in.

If you cannot access camps.intuit.com using a different incognito or private browser. In that case, the strict anti-virus settings on your device may be blocking the connection to the website. This can happen because some anti-virus software is designed to block access to certain websites to protect your device from potential threats.

To resolve this issue, try turning off your anti-virus temporarily or tweaking its settings to allow access to camps.intuit.com. If you need help disable or tweak your anti-virus settings, visit your anti-virus app's support site for more detailed instructions. Alternatively, you can seek help from a computer expert who can guide you through the process and ensure your device remains protected.

For more details about difficulties while trying to sign in to your QuickBooks account, you can access the " Why can't I sign in to my account?" link for detailed instructions on fixing common sign-in issues. In addition to this, QuickBooks offers some useful features for managing your users and accounts effectively.

The Community is available 24/7 whenever you need assistance logging in to your Camps account. We'll be sure to get back to you right away. Take care, and have a good one!

S

SDPAuthor

I tried the incognito option on 2 browsers with no luck.

Its strange that it would be anti-virus software suddenly causing the problem as my phone does not have any anti-virus software and the result is the exact same as on my desktop.