Can I cancel a user who no longer needs access?

Hi susan79. It's a breeze to remove user access in QuickBooks Online. Here's how:

1. Select Settings ⚙, then Manage Users. If you can’t select this, you don’t have permission to manage other users. Contact an admin user for help.
2. Select Add user.
3. Select the user type you want to create. More options will appear on the screen depending on the user type you select.
4. Enter your new user’s name and email address, then select Save.

If you'd like a more visual guide, we have a video available in our article about user access. If there are any other questions or concerns, please be sure to reach back out.