Skip to main content
January 17, 2024
Question

Can I know the reason why the bill amount from Quickbook has raised from $57.75 to $63.00 since last August, so that I can report to my company(Leehwa America)?

  • January 17, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

January 17, 2024

I'll route you to the appropriate support who can explain further your billing concern, tim187.

 

QuickBooks announced last year about the pricing changes. To check your account and explain to you further about the billing charges in your account, I suggest contacting our Customer Support Team. Here's how:

 

  1. Log in to your QuickBooks Online (QBO) account.
  2. Click the Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion of your concern, then click Continue.
  5. Choose to Have us call you to connect with us.

 

Our customer support schedule for Plus, Essentials, and Simple Start users is from Monday to Friday, 6 AM to 6 PM PT, and Saturdays from 6 AM to 3 PM PT. If you are using the Advanced version, assistance is accessible 24/7.

 

For frequently asked questions about the 2023 pricing changes, check out this article: Announcing upcoming changes to QuickBooks pricing + FAQs - QuickBooks.

 

Additionally, I'll add this link to help you whenever you need to update your payment method, manage your subscription, and change your billing schedule: Manage billing, payment, and subscription info in QuickBooks Online.

 

Comment below if you have further questions about managing your billing subscription. I'll be here to help. Have a wonderful day!