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February 22, 2021
Question

Can I please have help updating the account information you have for us on file? WE have moved and no longer have access to the phone number

  • February 22, 2021
  • 1 reply
  • 0 views
I would prefer to speak to someone.

1 reply

February 23, 2021

Hello, dionne45.

 

I can definitely help you update your account information. 

 

Are you still able to log in to your account? If so, you'll want to go to the Account portal page to update your information. 

 

Click this link then log in: https://accounts.intuit.com/.

 

Next, update your account information by clicking the section boxes. 

 

If you need a reference about this, you can check this article: Update your Intuit user account and get your data

 

If you're not able to log in or if the system still prompts you to verify or use the old phone number, you'll want to contact us. Use this direct chat link to connect with an agent: QuickBooks Online Chat link.

 

After successfully logging in and updating your information, you can check out our articles in the articles list page. They're packed with detailed guides and important information to help you with the processes in QuickBooks Online. 

 

This thread is still open for any other concerns you might have for QuickBooks. Just post them here and I'll get back to you to assist.