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mark383
March 24, 2025
Question

Can someone provide a logical explanation why the conversion of existing QBO Adv subscription to TechSoup sub (for non-profits) is not handled as a billing issue?

  • March 24, 2025
  • 1 reply
  • 0 views

Instead- this requires the backup of an entire company and then copying the results of the backup to the new company. Then the new company needs to be reviewed to make sure all the data has come across correctly. Possibly custom reports need to be recreated. All in all, a complex time consuming process for a non-profit that often has little technical staff. At the end of the day, the non-profit is running the exact same software.

1 reply

S
SheandL
March 24, 2025

Thank you for sharing your concerns in detail, Mark383. Please be aware that TechSoup operates as a third-party reseller for Intuit products, which means they have their own procedures for managing subscriptions. I’ll be glad to provide more information on this matter.

 

TechSoup is a nonprofit organization that partners with various technology companies to offer software at discounted prices to other nonprofits. That said, they operate their own billing systems and user agreements, which are independent of those at Intuit.

 

Switching to a TechSoup subscription involves transferring your data to TechSoup’s systems and integrating your operational systems with their service offerings. This is done to ensure compatibility and functionality.

 

Additionally, you can refer to our self-help articles for guidance about how do I questions in QuickBooks.

 

We are committed to making this transition as smooth as possible for your organization, Mark383. If you have any questions or require further assistance, please don’t hesitate to reach out. We’re here to support you.

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