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August 1, 2021
Question

Can't sign in the admin id its say deactivated

  • August 1, 2021
  • 1 reply
  • 0 views
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1 reply

August 1, 2021

Good day, @userarvikhan75.

 

Once you are a primary contact and an authorized user, you should be able to make changes to the account.

 

If you already tried all of these recommended troubleshooting steps, I'd recommend reaching out to QuickBooks Support Team. This way, they can check your account and provide you further assistance. 

 

Here's how you can reach out to them:

 

  1. Click the Help menu in the upper-right hand corner and click Talk to a human.
  2. Type in "Talk to a human", then press Enter.
  3. Look for I still need a human and click on it.
  4. Select Get help from a human.
  5. Choose between Chat with usSchedule an appointment, or Have us call you.

 

You can also check out our support hours to ensure that we address your concerns on time.

 

Let me know how this goes and if you need any assistance. My team and I will be on standby. Enjoy your day and take care.