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drylightn
June 15, 2023
Solved

Can you switch quickbooks online basic plan into dark mode? I don't see it under the gear icon in the upper-left corner referenced in the support page.

  • June 15, 2023
  • 4 replies
  • 0 views
The support team reference this page for instructions on how to do it: https://quickbooks.intuit.com/learn-support/en-us/other-questions/changing-the-background-of-quickbooks-to-dyslexic-friendly/00/935119 However,  I don't see the themes option show here? I'm using Firefox on Windows 10, fwiw.  
    Best answer by MJoy_D

    Thank you for getting back to us, @drylightn. 

     

    Yes, you're right. We used to have the option to switch QuickBooks Online (QBO) to Dark Mode. This is one of the beta features we have for QuickBooks Labs. Recently, we've removed the QuickBooks Labs and this includes the Dark mode and QuickBooks Themes. 

     

    In the meantime, you may consider checking your browser's settings on how to set it up to Dark Mode.

     

    Here's more information on how you can get started and adjust settings after you sign up for QuickBooks Online. It'll guide you in knowing your dashboard and the different views in QBO. 

     

    Let me know if you need more information about the dark mode option in QBO, I'm always here to answer them for you. Have a wonderful day!

    4 replies

    K
    Kurt_M
    June 15, 2023

    It's great to have you here today, @drylightn.

     

    Although it's great to have the option to choose your theme when using QuickBooks Online (QBO), as I check here on our system, the option you're trying to use is unavailable or has rolled out already.

     

    If you want this feature to be accessible inside the program, I can help you send feedback to our Product Development Team. This way, they'll see your feature suggestion and consider adding it back in future program updates. I'll write down the steps to get you going:

    1. Access your QuickBooks Online company.
    2. On the top right-corner, click the Gear icon.
    3.  Select Feedback and then enter your comments or product suggestions.
    4. Once ready, click Next to submit feedback.

     

    For more details, see this page: QuickBooks Online Support.

     

    In addition, here's an article to help you manage invoice payments inside QBO: Record invoice payments in QuickBooks Online.

     

    The Community team is ready 24/7 in case you have any additional QuickBooks-related queries. Don't hesitate to post here again. We've got your back. Stay safe, and have a good one!

    D
    drylightnAuthor
    June 15, 2023

    So to be clear I follow what you are saying, there used to be an option to switch to dark mode using quickbooks online, but then they took it out and it's no longer available? Was any reason given for this? I can't imagine that this wasn't a popular feature.

      J
      JasonWolf
      July 13, 2023

      It was a popular feature, though it never fully delivered a true dark mode experience. Another arbitrary decision that in no way helps justify the ever increasing monthly rates for service.

        MJoy_D
        MJoy_DAnswer
        June 15, 2023

        Thank you for getting back to us, @drylightn. 

         

        Yes, you're right. We used to have the option to switch QuickBooks Online (QBO) to Dark Mode. This is one of the beta features we have for QuickBooks Labs. Recently, we've removed the QuickBooks Labs and this includes the Dark mode and QuickBooks Themes. 

         

        In the meantime, you may consider checking your browser's settings on how to set it up to Dark Mode.

         

        Here's more information on how you can get started and adjust settings after you sign up for QuickBooks Online. It'll guide you in knowing your dashboard and the different views in QBO. 

         

        Let me know if you need more information about the dark mode option in QBO, I'm always here to answer them for you. Have a wonderful day!

        D
        drylightnAuthor
        June 15, 2023

        Okay thanks @MJoy_D and @Kurt_M . Can you point me to the product team so I can make a request to put dark mode back into the online app? It's very difficult to use QBO when the interface is so blinding white.

         

          MJoy_D
          MJoy_D
          June 15, 2023

          You're welcome, @drylightn. It's our pleasure to help.

           

          I can totally see how the option to put QuickBooks Online in dark mode is beneficial to our users like you. That would be a great addition to the current features that we have, so I’ll take note of it.

           

          I also encourage you to leave the feedback from within your QuickBooks account. Here are the steps:

           

          1. Go to the Gear icon and select Feedback.
          2. Provide your product suggestion.
          3. Click on Next to submit feedback.

           

          Check out this article for more information about providing feedback to make the program better: How do I submit feedback?. 

           

          You might also find these articles helpful in achieving basic tasks in QBO: Video tutorials for QuickBooks Online.

           

          I'm always here if you have further questions about your dark mode feature. Have a wonderful day!

          D
          docdoc
          December 14, 2024

          It is now December 14, 2024 and no Dark Mode yet (that I can find).

          What is the EA for this feature to be returned to QBO ... my eyeballs are burning our with all the white BG.

            K
            KiazzymaeC
            December 14, 2024

            Hello, @docdoc.

            I know how important the Dark Mode feature in your end as it can be less hassle to navigate inside QuickBooks Online. However, there's currently no timeframe for when the feature will be returned here in QuickBooks Online.

             

            If you would like to have this feature accessible again here in the software, I can assist you in sending feedback to our Product Developer team. By this, they will take into consideration your suggestions and bring them back into the system.

             

            Here are the steps to follow:

             

            1. Log in to your QuickBooks Online account.
            2. On the top right corner, click the Gear icon.
            3. Under the Profile column, select Feedback.
            4. Enter your comments or product suggestions.
            5. Once ready, click Next to submit feedback.

             

            You can track your feature requests through QuickBooks Online Feature Requests.

             

            Moreover, you can get started and adjust settings after you sign up for QuickBooks Online. This source will guide you in knowing your dashboard and the different views in QBO.

             

            Comment down below if you have further concerns about the dark mode option in QBO. We're always here to help you.

            D
            drylightnAuthor
            December 16, 2024

            We've done this already (requested the feature), it's just a shame there hasn't been an effort to put it back in.

            P
            Precision Bookkeeping
            April 4, 2025

            I've got a solution, I'm in dark mode as I type this:

             

            If you're not using chrome, download & install it.

             

            In the browser web address bar (where you enter website addresses) type or copy in the following exactly: chrome://flags

             

            Press enter

             

            After the chrome://flags address opens, you should see a search bar at the top of the page

             

            Search for 'dark'

             

            You should see an option to force all websites to be in dark mode (even if they don't offer dark mode)

             

            Make sure that option is enabled, it's called Auto Dark Mode for Web Contents

             

            You should see a button after making this change, the button wants you to relaunch Chrome, if you don't see the button just close chrome and relaunch it manually.

             

            After re-opening Chrome, QBO should be forced into Dark Mode, even though it's not offered directly via QBO.

             

            I actually really like QBO, but the support is lacking (no offense), please reach out if anyone needs further assistance, bookkeeping support, or anything else: [email address removed]

             

            Thank You!

              P
              Precision Bookkeeping
              April 4, 2025

              FYI

               

              This solution basically tells Chrome that white is black & black is white.

               

              While the solution works in my experience, websites will look a little funny sometimes b/c your enforcing dark mode while the website doesn't offer it themselves. For example my website only offers dark mode so with this solution it looks a little funny.

               

              You may want to bookmark the Chrome://flags address so that you can quickly disable & enable this feature. It doesn't really bother me so I don't ever disable it, but it's important to know that website will look a little funny at times.

                D
                drylightnAuthor
                April 4, 2025

                Thanks for this! I normally use Firefox, and there is a "dark mode" plugin for that sorta works with QBO, but it's not perfect. Also don't like using it on financial sites since it's a 3rd party solution. The chrome implementation looks better, so i may just resort to that if I'm gonna be staring at it for a long time. The only thing I wish you could do is tell chrome to use dark mode on QBO, but not on other sites. Oh well. Thanks for the tip!

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