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November 14, 2022
Question

Cannot login in quick-book. (We couldn't find a QuickBooks Online or QuickBooks Online Accountant account for this email address.)

  • November 14, 2022
  • 1 reply
  • 0 views

 When trying login into quickbook using email getting following error message (We couldn't find a QuickBooks Online or QuickBooks Online Accountant account for this email address.)

 

 

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1 reply

November 14, 2022

Hi there, @margesh. Thanks for bringing this to our attention and attaching a screenshot.

 

We've received reports about getting an error while logging in to QuickBooks Online. I assure you that our product engineers are actively working to have a permanent fix. 

 

I'd recommend contacting our Customer Support Team. They can add your company to the list of affected users, so you'll get email updates. 

 

To reach them, reach out to our live chat support. Ensure to review their support hours to know when agents are available.

 

For future reference, you might want to visit these great resources to learn more about how QBO works:

 

 

Feel free to leave a comment below if you have other concerns. We're always here to help. Keep safe.