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April 30, 2021
Question

Cant remove tax entities from mobile app.

  • April 30, 2021
  • 1 reply
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1 reply

April 30, 2021

Hi SarabiaHVACR, 

 

I can walk you through how to remove a tax agency from your account. 

 

While the option to delete or inactivate an agency on the mobile app is unable, we can perform it through a browser. Let me show you: 

 

  1. Log in to this link: https://qbo.intuit.com/.
  2. Use the same login credentials you sued in accessing your account through the app.
  3. At the Taxes menu, click Sales Tax.
  4. Click Sales tax settings at the upper-right. 
  5. Locate the tax agency and click the drop-down arrow under the ACTION column. Then, Make inactive.
  6. Read the prompt first and then confirm by clicking Make inctive.

Feel free to use these articles that will help you compare features that you can do within the app and in handling your sales taxes

 

Let me know if there's anything else that you need help with. Take care!