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wvbeacon
May 13, 2025
Question

Customer Invoices Being Emailed To Me

  • May 13, 2025
  • 1 reply
  • 0 views

When I send out invoices by email, a large number of them also get sent to me. It started with one of the QBO updates when they switch from the choice of Print or Email delivery to the Print toggle and Email toggle.

 

My email is not in the TO:, CC:, or BCC: field.

 

Has anyone else experienced this or solve it?

1 reply

Z
ZuzieG
May 13, 2025

Let's make sure you stop receiving unintended emailed invoice copies while ensuring that invoices are correctly sent to customers without errors or delivery issues. wvbeacon.

 

Could you please specify which part of QuickBooks Online (QBO) you found the Print or Email delivery feature? I'd appreciate it if you could share more details or provide some screenshots. This will enable me to better grasp your situation and assist you better.

 

In the meantime, to prevent you from receiving any invoice copies, please ensure that the send me a copy option is unchecked when sending invoices to customers.



Additionally, here are some resource guides to assist you in managing your invoice payments: Record invoice payments.

 

Feel free to revisit this thread for any additional questions or assistance regarding Invoices. We are committed to providing you with the best support.

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