Skip to main content
B
BrianSpikegadgets
April 1, 2023
Question

Dead email

  • April 1, 2023
  • 1 reply
  • 0 views

My admin changed my credentials to send an invite for online advanced.  The invitation is broken, admin removed me and added me to re send another invite. This was a technical support directive.  Now, after 50 hours on the phone, 7 weeks of “inconvenience “ and being lied to on several occasions I was told that I can never use my work email for quick books.  They called this an acceptable solution and closed the ticket.  Will not expedite up the chain of command to initiate a solution that is viable for a business customer.  What can I do?

    1 reply

    A
    AbegailS_
    April 1, 2023

    I hear your sentiments and understand the urgency of resolving this issue, Brian.

     

    Please know that we will have someone check your case and expect you to hear from them within a few business days. You can return to the Community if you receive updates and need further assistance.

     

    Feel free to comment if you have questions or clarifications. We're always here to help you. 

    Terms & ConditionsAccessibility statement