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November 11, 2022
Question

Delete my account your new app sucks. Ill pay a accountent

  • November 11, 2022
  • 1 reply
  • 0 views
Since I dont talk to someone your spam that takes money out of my account so cybe hack now ill report it as frad with wells fargo 

1 reply

LieraMarie_A
November 11, 2022

Hi there, @cyahandymanservi.

 

I know how infuriating it is when this happens. I'm here to help you get the right support to address your concern right away.

 

Although I'd love to look further into this for you, I recommend reaching out to our Customer Care Support team. They have the resources to securely review your account and investigate this matter further.

 

Here's how:

 

  1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click I still need a human.
  5. Select Contact Us to connect with our live support.
  6. Choose Get a callback.

 

Please check out this article for the time schedule: QuickBooks Online Support.

 

Additionally, you may cancel your QBO account on the Accounts and Settings page. Follow these steps:

 

  1. Go to the Gear icon and choose Account and Settings.
  2. Select Billing and subscription.
  3. Go to the QuickBooks section and click Cancel.

     
  4. Choose Continue to cancel, then click the Continue to cancel button in case it appears on the screen.
  5. Go through the steps that follow.
  6. Click Submit and cancel subscription.
  7. Click Got it.
     

Once done, you'll get an email confirmation for the cancellation of your online subscription. Also, QBO will hold onto your data for up to one year. I suggest saving all of your QuickBooks Online (QBO) data by exporting the information. This way, it can be saved, stored, and transferred if needed. You can also pick up where you left off if you decide to come back. Feel free to check out this article: How to Reactivate QuickBooks Online. 

 

Stay in touch with us if you have any other questions or concerns about your account. The Community is just a post away.