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L
LPSC
January 26, 2022
Question

Deposit in "Review"

  • January 26, 2022
  • 1 reply
  • 0 views

Quickbooks is currently "reviewing" a deposit a client made to me. I call it holding my money hostage. I can't operate a business this way. Has anyone else experience this? I'm a general contractor and this obviously is VERY disruptive to my business, my client and my vendors. My question to other contractors or construction companies - have you researched other accounting software? Does anyone have reviews of Sage? Thanks!

1 reply

R
Rasa-LilaM
January 26, 2022

Thanks for turning to the Community about your concern, LPSC.


I recognize the importance of being able to receive your client's deposit on time.  Let me provide some information about the Review status for your customer’s payment.


We periodically review payments to make sure everything is alright. For a new payments subscription, the first deposit may take longer (within 5 business days). This is because we set up your account.


Generally, credit card payments are deposited the next business day. While ACH payments typically take 1-5 business days. The processing will depend on the financial networks involved. For next-day deposits on ACH payments, your bank transfers will also be deposited the next business day.


For more details, you can browse to this reference: Find out when QuickBooks Payments deposits customer payments. You'll learn how to check the status of deposits for specific customer payments, deposit speed, and schedules.


Also, the resources below will guide you on how to handle when funds are on hold. From there, you’ll see answers to commonly asked questions about QuickBooks Payment. The topics include sending E-Invoice, creating a refund request, account maintenance, etc. 

 

 

Reach out to me again if you have any clarifications on the status of your deposit. I’ll be around to help and make sure this is taken care of for you. Have a good one and stay safe.

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