Deposits not matching

Thank you for bringing this to our attention, @Lanaangel. Let me share with you some ideas about banking transactions in QuickBooks Online (QBO).

QuickBooks Online is dependent on the transactions in your bank. This helps match the transactions automatically uploaded to the application. Bank statements have to be matched to your QBO transaction to avoid errors with reconciliation.

What we can do is manually find and match the transactions to categorize them.

To do so, import your transactions to QuickBooks Online and use your bank statement as a reference to match the transactions. You can refer to Step 4 of this article to manually upload the transactions.

Take note of the following when manually matching your transactions:

• Amount of the transactions.
• Description Name.
• The Payee.
• Date of the transaction (not particularly).

You can refer to this article to learn more about why there are transactions that don’t have a match in QBO.

I also added the following articles for your reference in mapping your CSV file and common errors you’ll encounter when importing them.

• Format CSV files in Excel to get bank transactions into QuickBooks.
• Categorize and match online bank transactions in QuickBooks Online.
• Common errors for importing bank transactions using CSV.

Once you’re done with categorizing and matching transactions, you can proceed with reconciling your account.

If you need further assistance with your banking transactions, you can always hit the Reply button. Have a great day!