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May 3, 2024
Question

Desktop online shows "You can't access mileage. You don't have permission". I have checked settings showing full admin Permission. Able to access on mobile

  • May 3, 2024
  • 1 reply
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1 reply

Candice C
May 3, 2024

Hey there, @jpallen455-aol-c

 

Welcome back to the Community! 

 

Let's try to few troubleshooting steps to help resolve this problem: 

 

 

If none of these worked, I recommend contacting our Customer Support Team to review this further. They'll be able to check on the back end to see why this is happening in your account. Here's how: 

 

  1. Go to the Help ? icon in the top right-hand corner. 
  2. Tap the Contact Us button. 
  3. Enter your question and hit let's talk
  4. Scroll down and choose to get a callback

 

Keep us updated on how it goes. We want to ensure that you get the best solution for your business. Take care!