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Jul 5, 2021 1:13 AM UTC
Question

Do I need to purchase another subscription to use QB on iphone? I downloaded app and it won't let me do anything else until I purchase a subscription and I already have.

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1 reply

LieraMarie_A
Jul 5, 2021 2:21 AM UTC

Hi there, @baca426-yahoo-co. 

 

You don't need purchase another subscription to access QuickBooks on iPhone. I recommend contacting our Customer Care Support team. This way, they can take a closer look and investigate this further,

 

Here's how:

  1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click I still need a human.
  5. Select Contact Us to connect with our live support.
  6. Choose Get a callback.
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You can also check out this link to see what are the features that you can access in the mobile app: Compare mobile app features.

 

Feel free to drop your comments here if you have any additional questions about the mobile application. Thanks.