Does anyone have a problem with their deposit and/or expense dropdown menu not being in the same order as their chart of accounts?

Hello, gwenhigaki.

Let me share some insight about your situation.

The drop-down menu from the Expense or Bank deposit page displays random accounts. While in the Chart of Accounts, you can sort the Name and Type in alphabetical order.

What you can do at the moment is to manually type the bank account name in the Payment account or Account drop-down list. 

You can also send a product suggestion to our product developers. They'll review this idea and might consider updating it in the future.

To send feedback, here's how:

1. Go to the Gear located at the top.
2. Under Profile, click Feedback.

If you want to check the status of your request, you can click this link: Customer Feedback for QuickBooks Online.

I'll also share these articles about expenses, deposit, and chart of accounts:

• Enter and manage expenses in QuickBooks Online
• Record and make bank deposits in QuickBooks Online
• Learn about the chart of accounts in QuickBooks

For additional questions or if you need help with other task in QuickBooks Online, please let me know in your reply below. I'll be right here to answer them. Keep safe.