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December 6, 2021
Question

Does anyone have this problem on the sales tax liability report gross $1950.42, non-tax is (295.72), Taxable is $2246.14. Tax is $123.10. This does not make sense.

  • December 6, 2021
  • 1 reply
  • 0 views
The tax percentage is 5.125%

1 reply

Candice C
December 6, 2021

Good afternoon, @kfcoffice

 

It's great to see you back in the Community. Let's work together to get this problem handled. 

 

Let's start off with some troubleshooting steps to narrow down the cause of the issue. Using a private browser or incognito window will help eliminate any glitches or errors that are occurring in the system. Here's how depending on your session:

 

  • Google Chrome: Ctrl Shift 
  • Internet Explorer/Firefox: Ctrl Shift 
  • Safari: Command Shift 

 

If this works, you can go back to your regular session and clear your browser's history. If not, then I recommend using a different browser. 

 

This should do the trick. Let me know if you need any more assistance with this problem. I'm only a comment away!