Does anyone have trouble canceling

I'm glad you brought this up in the Community, nkinteriorsfla.

So far, we haven't received similar reports from customers regarding issues with canceling an account. 

In the meantime, we can try some basic troubleshooting steps to isolate this. Begin by accessing your account using a private browser. This helps determine if it's the browser that's causing the issue. Otherwise, you can use other supported browser to be thorough.

Then, try canceling the account again. Here's how to cancel an account:

1. Go to the Gear icon and choose Account and Settings.
2. Select Billing & Subscription.
3. In the QuickBooks section, click Cancel subscription.
   
4. Click Continue to Cancel, then Continue to Cancel again.
5. Answer the short survey, then Click Confirm Cancel.

I'm adding this article to become more familiar with the process of canceling your subscription in QuickBooks Online: Cancel your QBO subscription or trial.

If you're still having trouble canceling the account, you can reach out to our QuickBooks Care Team. They can help cancel the account for you.

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Choose Get a callback. 
6. Type in your contact info.
7. Select Confirm my call.

Also, the availability of support depends on which type of subscription you're using. You can check out this article for our contact information. Click on QuickBooks Online drop-down to see the most updated support schedule: Support hours and types.

Let me know if you need further help. I'm always around. Have a wonderful day ahead!