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January 4, 2022
Question

Does anyone know how to get help with mobile qb? I've tried to get a call back from them for two days now. And they said you'll get a call back in 5 minutes

  • January 4, 2022
  • 1 reply
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1 reply

January 4, 2022

This is not the experience we want you to have, @candcguy-cp-gmai. That's why I'm here to assist you in turning this around.

 

First off, do you receive any error messages? Also, if you have further concerns with QuickBooks, you can post them here in the Community. This way, we'll be able to assist you and help resolve the issue.

 

To learn about common errors in the QuickBooks Online mobile app, you can click here. This will guide you on how to solve them. 

 

You can also reach out to our customer support to request a call back. This way, they can check your QuickBooks mobile app and help you sort this out. 

 

Please update me on how this goes. If you have further concerns with QuickBooks, you can drop them below. I'll keep an eye on your reply. Take care.