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December 14, 2022
Question

Does anyone out there know how to remove credit or negative balances from my A/R Report

  • December 14, 2022
  • 1 reply
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Does anyone know how to remove credit balances when running my accounts receivable report

1 reply

Bryan_M
December 14, 2022

Hi there, @emurphy2.

 

Let me help you walk through correcting your Accounts Receivables to remove negative balances from its report.

 

Beforehand, you'll need to check whether these transactions are duplicates or not. The negative balances are from overpayments or credits.

 

After, check if there's a need to apply an invoice to it. You'll need to create one if needed.

 

Here are the steps:

 

Apply the credit to an invoice you already created

 

  1. Click + New icon.
  2. In the Customer column select Receive payment.
  3. Choose the customer, then the credit and the invoice.
  4. Click Save and close.

 

Apply the credit to a new invoice

 

  1. Click + New icon.
  2. Under the Customer column choose Invoice.
  3. Create the invoice. Then Save and close.
  4. Click again the + New icon. Then choose Receive payment.
  5. Click the Credit and then Save and close.

 

Once done, view your Accounts receivable reports if the negative balances were removed.

 

You may want to learn how to format the layout of your reports to show the right data in the right place, you can read through this article: Customize reports in QuickBooks Online.

 

If you have further questions about A/R reports or any concerns, you can always reply to this post. I'll be willing to lend a hand. Have a good one!