Error -81593 (VALIDATION_ERROR) – Need Help from Support

QB Desktop or Online?

Error code -81593 occurs during data validation processes, indicating an issue with the processed data, @fischerdav52. Below, I'll provide insights into the possible causes of this error and suggest steps you can take to resolve it effectively.

To begin, this error arises from corrupted data in the company file, incorrect entries, or an incompatible version of QuickBooks, which prevents you from adding a new payment method. To resolve this, you can utilize the Verify and Rebuild Data utilities in QuickBooks Desktop (QBDT) to identify and fix inconsistencies. If you're using QuickBooks Online (QBO), try accessing your account in a private or incognito window to rule out cache issues.

If you need further assistance, you can contact our live support team in QBO by following these steps:

1. Sign in to your QuickBooks Online company.
2. Go to the Help menu and select Contact Us.
3. Enter your concern and click Continue.
4. Choose between Chat with us or Have us call you.

For QBDT, follow these steps:

1. Click the Help menu.
2. Select QuickBooks Desktop Help/Contact Us.
3. Enter a brief description of your concern, and select Continue.
4. Sign in to your Intuit Account, and select Continue.
5. Select Chat with us or Have us call you.

For more information about our contact feature and support hours, please refer to this article: Get help with QuickBooks products and services.

Once you've successfully added a new payment method, you can refer to this article for guidance on recording invoice payments so your customers can pay online:  Record invoice payments in QBO.

You can rely on the Community team for help in resolving error 81593 in QuickBooks. If you have any additional questions or concerns, please feel free to respond in the thread below. We're here to support you and are eager to assist!