Skip to main content
F
frustrated110
May 31, 2022
Question

FORCING CUSTOMERS TO ONLINE

  • May 31, 2022
  • 2 replies
  • 0 views

Why are customers who were happy with desktop being forced to move online.  Not everybody wants or can afford to go from paying 500 once a year to now paying 80 plus a month. Why is Intuit trying to make small business spend more money on the same product that just changes lay outs every year.  Why are there only phone numbers for sales, but none for technical support? 

    2 replies

    Fiat Lux - ASIA
    Fiat Lux - ASIA
    June 1, 2022

    You don't have to migrate to QB Online. You can still purchase the one time license for QB Desktop 2021 or QB Desktop 2022 Accountant edition to upgrade your version. If you prefer to use QB Desktop 2022 Pro/Premier, they have announced their plan to increase the price for the upcoming QB Desktop 2023 and the renewal price for QBD 2022. 

    C
    Carneil_C
    June 1, 2022

    Hi there. Please know that this isn’t the impression we want you to have. 

     

    I'm here to share some insights about managing your QuickBooks Subscription and get routed to the right of support to get this issue sorted out. 

     

    For this matter, you can still use your current version of QuickBooks Desktop. You can also upgrade your QBDT to the newest version or switch to QuickBooks Online if you want to. 

     

    If you want to avail of our service, check out these articles: 

     

     

    To get our phone number, visit this guide here for details to Contact QuickBooks Desktop support. Then, scroll down to the bottom and see the phone number to contact the right person and get the help you need. 

     

    To ensure that we address your concern on time, you can check our available hours when contacting our support.

     

    Moreover, you can visit this link if you want to know more details about the QBDT plans and pricing:https://quickbooks.intuit.com/desktop/

     

    Get back to me here if you have further questions about managing your accounts and subscriptions in QBDT. I'd be more than happy to answer it for you. Have a nice day.

     

    Y
    Yonster
    June 2, 2023

    So, this no longer true. You are now FORCED to pay for a subscription. Intuit no longer sells QuickBooks Pro without a monthly subscription. If you don't pay the subscription, the program becomes a lame duck. Extremely disappointed in Intuit's greedy decision making forcing it's customers to have to pay monthly in order to use their program. I for one, will be looking into alternative solutions.

      Terms & ConditionsAccessibility statement