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TammyStuar
February 24, 2023
Question

Full Access

  • February 24, 2023
  • 1 reply
  • 0 views

I set up a new user with full access and they are getting a message that they have no access to enter mileage. They seem to have access to everything else. Can some one tell me how to give them access to enter mileage.

1 reply

M
MirriamM
February 24, 2023

I'm glad to see you here in the Community, @TammyStuar.

 

I can provide some details on why a user with full access has no option to enter mileage.

 

The QuickBooks Online (QBO) mileage tracking feature is currently available to admin users. Thus, you'll want to change user permissions so they can track mileage. 

 

To do this, here's how:

 

  1. Go to the Gear icon at the top.
  2. Select Manage users.
  3. Choose Edit in the Action column.
  4. From the User type dropdown, select Admin.
  5. Click Save.

 

If you need some other references about the Mileage tracking feature, I suggest reading these articles: 

 

 

In case you encounter some issues while tracking mileage in the future, here's a helpful article for your guide on what to do: Fix mileage tracking issues in the QuickBooks Online mobile app.

 

Please know that you can always get back to this post if you have any other questions. The Community team and I are always here to help.

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