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Aug 24, 2022 11:54 PM UTC
Question

Generating a report function is not working, somebody help me please. I need to submit a financial report urgently

Generating a report function is not working, somebody help me please. I need to submit a financial report urgently

1 reply

Aug 25, 2022 12:20 AM UTC

Hello, iag_accounts-nam.

 

I'm here to get the help you need with generating financial report in QuickBooks Online (QBO). 

 

To make sure I address your concern correctly, may I know what specific report you want to generate? Also, did you encounter an error while trying to generate one? I'd appreciate any information that you can afford to share.

 

In the meantime, we can try performing some basic troubleshooting to check if this has something to do with the browser you're using.

 

Oftentimes, the stored data of their regular browser becomes overwhelmed which potentially affects your browser's performance when running reports. This mode doesn't use the existing cache data and helps us confirm browser-related issues.

 

Below are some keyboard shortcuts that you can refer:

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Option + P

If it works, you'd want to clear the cache of your regular browser to delete those temporarily stored files and browsing history. Also, you can use other supported, up-to-date browsers to roll out the possibility of a browser-related issue.

 

For additional reference, you can visit these articles to know more about the basic reports in QBO and how to customize it:

Be sure to get back to me if you have additional questions when running financial reports. I'll be around to assist you further. Wishing you well