Gift Cards

Hi there, @missymarykay55. 

I'm glad to share with you the steps on how to record a gift card in QuickBooks Desktop (QBDT).

First, you'll need to create an account for the gift card:

1. Go to the Lists tab and select Chart of Accounts.
2. From the Account drop-down, select New and choose Other Current Liability under the Account Type.
3. Enter the Account Name example Gift Card. 
4. Click Save & close when done.

Then, create a service item that should link to the liability account. 

1. Navigate to the Lists tab and click Item List.
2. From the Item drop down, select New.
3. Choose Service in the Type field and enter the name of the gift card item.
4. Under the income account, select the gift card liability account.
5. Hit Save & close.
6. Next, create a Non-Inventory type item named advertising expense and link it to the advertising expense account. 
7. Click Save & close.

To issue a gift card, you'll need to create a sales receipt for the customer. In the first line, enter the gift card item and the amount. On the second line, enter the expense item with the same amount but in negative form.

To redeem the gift card create an invoice, in the first line, list the item sold and the amount. In the second line enter the gift card item with the negative amount. The customer will pay the balance due if any.

Also, to ensure that your books are accurate, I suggest consulting your accountant to guide you in choosing the account to be debited.

Additionally, to help you in tracking your customer's transactions in QuickBooks Desktop (QBDT), you may consider reading this helpful article for more info: Manage A/R transactions. 

Feel free to post a reply below if you have further questions. I'm always around to help. Stay safe and take care always.

Your answer didn't help me all I wanted to know was what account I credit when I enter the gift card. I went ahead and debited the gift card in a journal entry and I credited miscellaneous income.  I didn't know what else to credit.  If that is not correct I hope someone will tell me what account I need to credit and I will make the change.  Thank you.

Cheryl Miller

Thank you for your prompt reply on the thread, @RHRAccounting.

If I may ask, are you using bill transactions? Are you using check or expense transactions? 

When using bills, record a vendor credit for each gift card received. Assign an income or expense account (depending on how you want to see it on your Profit and Loss report) to the credit. Then, apply the gift card credit to the bills to reduce the balance.

However, if you're using check or expense transactions, I suggest creating an Other Current Asset account named "Gift cards." After that, create a journal entry that debits the Gift cards and then credits either income or expense account. 

Here's how to create another current account: 

1. Go to the Gear icon.
2. Click Charts of Accounts.
3. Select New.
4. Provide the name of the Account. 
5. Under dropdown for Account Type. Choose Other Current Assets.

I recommend contacting your accountant for any suggestions on how to record them.

Moreover, let me share these articles that can help you manage your transactions in the future:

• Enter statement charges in QuickBooks
• Assess finance charges
• Get started with customer transaction workflows in QuickBooks Desktop

If you still have questions about your Gift cards, let me know how I can assist you further. Have a great day.