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May 5, 2024
Question

Has anyone been told when the bank connections will be restored? TDBANK especially? QB told me it was being worked on and a known issue...about 6 WEEKS ago.

  • May 5, 2024
  • 1 reply
  • 0 views
I cannot continue with QB if this is not fixed SOOOON.  WHY do they have SO MANY issues with the bank connections?

1 reply

May 5, 2024

I would also have asked the same question as you did, @mainah65. Being able to connect to your bank into QuickBooks Online is crucial. Let me route you to the team that can handle this situation best.

 

Let's contact our support for additional help with this since they have the tools and expertise to process a further investigation into why you're still experiencing this issue. 

 

To contact them, here's how:

 

  1. Open your QBO account. 
  2. Click Help (?).
  3. Choose either tab to connect with our support team. 
  • Assistant - Get fast and personalized answers. Choose from suggestions or type your question. If you need further assistance, you can still Talk to a human.
  • Search - Access the QuickBooks Online knowledge base directly or connect with us through the Contact Us page. 
    • Start a chat with a support.
    • Get a callback from an available expert.

 

Additionally, please read this article to learn more about how to speed up the process of categorizing transactions: Set up bank rules to categorize online banking transactions in QuickBooks Online.

 

Please don't hesitate to reach out to this post if you need additional support in connecting to your bank. I'll be sure to offer assistance anytime.