Has anyone had a customer report to them that their account got hacked after they paid through the email link?

Hi there, @lauren-flarespac. 

Thanks for letting us know about your customer's experience. That's very alarming news, and although we don't receive any reports similar to that, we still need to be vigilant and cautious. 

Please know that QuickBooks always ensure that protecting your privacy and securing your data is our top priority. Thus, we have dedicated security agents that will handle this kind of concerns. Please inform your customer to reach out directly to our security team at security@intuit.com to report this issue. 

For more insights about handling customer data, check out our security website.

In case you have any QuickBooks concerns, you can browse our Self-help articles for QuickBooks.

Let me know if you have additional questions or if you notice any suspicious activity in your account. We'll always be here to help you right away.