Skip to main content
May 21, 2021
Question

Has anyone had an issue w/ "data not being fetched"? unable to see my account?

  • May 21, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

May 21, 2021

Hello there, ec-hairart-gmail.

 

I know that you need help in accessing your QuickBooks Self-Employed account. I can share some information about this issue.

 

Issues like this happen when a trial account expires. To fix this, you can contact our QBSE Live Support Team as they need to verify some information for you to access it. 

 

Since you're unable to access the account, you can use our test drive program to keep in touch with our support. QuickBooks Self-Employed Test Drive. Then follow this guide to reach them: Contact QuickBooks Self-Employed Support.

 

If you have a paid QBSE account, you can perform these steps to get rid of the message:

 

  1. Ensure that your using the correct login link: https://selfemployed.intuit.com/login.
  2. Clear cache and cookies.

  3. Use supported browsers when accessing QuickBooks
  4. Reset your password or recover your user ID for QuickBooks Self-Employed.

 

Stay in touch with us if you need further help to access your account. I'm always here to back you up.