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A
accounting615
March 14, 2024
Question

Have you ever been charged by Intuit for a fraudulent subscription/Company that you don't use?

  • March 14, 2024
  • 1 reply
  • 0 views
I just discovered that a company was set up in January 2021 and I've been charged by Intuit for over $1700 in QBO fees but I have no access to the company because it's not in my name and Intuit will not refund me the charges because they are too old.  I traced this back to a January 2021 discussion with an Intuit sales rep, who I think set up this account.  Has anyone fallen victim to anything similar?

1 reply

E
ErwinQ
March 14, 2024

Hello there.

 

I understand that you are facing a challenge with Intuit charges for a company set up in January 2021. I know it can be frustrating, especially when you cannot access your account and are unable to get a refund because the charges are too old. Please know that we acknowledge your concerns and are committed to helping you resolve this issue.
 

In the meantime, I'll share this feedback to the right department and escalate your concern to our Next Level Help team for immediate action. They'll review your cases with support and will contact you within 1-2 business days to provide a resolution.

 

Please feel free to reach out to us. Your satisfaction is our priority and we are committed to ensuring a positive resolution. Have a great day!

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