Hello, I am trying to cancel my subscription

You can cancel your account from within QBO using the following steps:

1. Open a web browser on your computer, not a mobile device.
2. Sign in to QuickBooks Online as an admin user.
3. Select Settings ⚙ and then Account and settings.
4. Go to the Billing & Subscription tab.
   Note: if you don't see the Billing and Subscription tab, then you bought QuickBooks through a mobile app store. See the steps for your device below.
5. In the QuickBooks section, select Cancel subscription or Cancel online. If you're canceling a trial, select Cancel trial.
6. Follow the onscreen steps.

** If you don't receive an email confirming cancellation, get in contact with Intuit/ QB. And if you can, find a way to delete your payment info. Otherwise, they will keep taking your money.