Skip to main content
L
lionnhaart-gmail
September 19, 2024
Question

Hello, I wanted to change the card for the subscription payments. It didn’t give me an option and charged my personal card instead of business. I’d like to change it

  • September 19, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

G
GilbertFox33
September 20, 2024

Hi @lionnhaart-gmail,

 

interesting, usually everything works correctly. Most likely it was a mistake, because after entering the new card details and saving the changes, future payments will have to be applied to the new card.

 

If the money has already been withdrawn, then try to contact support, I think they will help.

R
RhoiceW
September 20, 2024

Thank you for reaching us in the Community, Hart. I can show you the steps for changing the payment method for your subscription in QuickBooks Online (QBO).

 

If you're new to QuickBooks, you can update your billing information by going to your Settings and then clicking Subscription and billings.

 

Here's how:

 

  1. Go to the Gear icon, then select Subscription and billing.
  2. Locate the plan you've subscribed to, then click the Billing details tab.
  3. Select Edit billing information to update your payment info.
  4. This will launch the wallet list from this view, you can update your payment method.

 

In addition, if you're new to QuickBooks, you can add users to your account and assign their designated roles in QBO: Add and manage users.

 

Comment on this post if you still have concerns about your subscription payment. I'm here to help.

Terms & ConditionsAccessibility statement