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June 8, 2021
Question

Hello, why is this taking so long, waiting to long to confirm my free trail cancelation.

  • June 8, 2021
  • 1 reply
  • 0 views
Hello, waiting to long to confirm my free trail cancelation.

1 reply

June 8, 2021

A QuickBooks Self-Employed (QBSE) trial company automatically expires after 30 days, @maureenbellis-ym.

 

Since you didn't enter your billing information, you won't be billed for it either. If you still need to cancel your QBSE trial company, follow these steps:

  1. Sign in to your QBSE company through a browser, you're unable to cancel a subscription through the mobile app.
  2. Go to the Gear icon.
  3. Under the About you section, select Cancel Trial

See this article for more details about this process: Cancel your QuickBooks Self-Employed subscription

 

In case you need further assistance, you can go ahead and contact our Technical Support team. Check out this article for the steps: Contact QuickBooks Self-Employed Support. Please take note of their operating hours, so you know when they're available.

 

Post a reply if you have other questions about your QBSE subscription. I'll be sure to get back to you.