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September 3, 2022
Question

Help! OFFLINE Bill Payments

  • September 3, 2022
  • 1 reply
  • 0 views

I chose offline bill payments when I was trying to get rid of seeing bills on our billpay but I don't want to actually pay them!

1 reply

September 3, 2022

Welcome to the Community, @leighleigh.

 

I can help you turn off your Online Bill Pay in QuickBooks Online so you can skip paying bills. Make sure you don't have any pending transactions before cancelling the OBP subscription.

 

Follow these steps to cancel Online Bill Pay:

  1. Click the + New menu.
  2. Select Pay Bills Online.
  3. Tap the Gear icon on the Pay Bills Online page.
  4. Press Cancel Subscription.
  5. Choose your cancelation reason.
  6. Hit Cancel now.
  7. You'll receive an email once the cancelation is complete.

 

To learn more about Online Bill Pay, you can reference this article: What is Online Bill Pay? You can also contact our Customer Care team to reactivate back your OBP subscription.

 

In addition, you'll want to record bill payments by hand in the future. Take a look at this link for more details: Enter bills and record bill payments in QuickBooks Online.

 

I'll be around in case you need further assistance. Place a comment below, and I'll get back to you.