Hi I’m trying to update my credit card information thru the app. And it won’t let me update the credit card information. How can I do this?

Hello, @masoncomm-hotmai.

Usually, you can log in to your QuickBooks Online (QBO) account as a Master or Company Admin so that you can update the credit card information.

In this case, I suggest logging QBO in a supported browser like Firefox or Chrome to successfully change credit card info.

Here's how:

1. Go to the Gear ⚙ icon, then select Account and Settings.
2. Choose Billing and Subscription, then under QuickBooks, click Edit ✎ beside your payment method.
3. Update your credit card info.
4. Hit Confirm card or Save.

For future reference on how to manage your payment, upgrade or downgrade your subscription, and to print recent receipts in QBO. Please check these articles: 

• Update your billing and subscription info
• Print QuickBooks Online subscription receipt

Let me know if you have more questions about QBO. I can help you anytime. Have a great day!