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October 2, 2020
Question

Hi my name is Angelo Nasti, i would like to know if i can recover an old account , that i close ,from my first company . Thank you

  • October 2, 2020
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1 reply

JessT
October 2, 2020

Hi Angelo!

 

I think you are referring to your QBO subscription/company under your Intuit account. Yes, we can help you recover it as long as it is within a year after you canceled or closed it. Actually, when you sign in, you should see it in your list of Canceled Companies. After a year, the system would wipe it out, and we can no longer help you with it.

 

Just sign in to your Intuit account using the credentials you used when you were still working on your QBO company before.

 

Please don't hesitate to go back to this thread if you have additional questions.