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July 14, 2022
Question

Hi,Since we migrated our old 2012 desk top version into the new QB online as of couple of weeks ago, we noticed that reports are not showing correctly for some accounts.

  • July 14, 2022
  • 2 replies
  • 0 views
This happens only for the data entered directly into deposits (not received thru receivables) and checks created w/o bills, that are not showing in the cash reporting, and it pertains only to transactions before migration. But, transactions are in there (as I find them when going into chart of accounts) but when I go into P&L cash report they do not show up. I tried working with the QB online help desk several times, and they are all puzzled.

2 replies

July 14, 2022

Thanks for sharing your concern in the QuickBooks Community page, @miriana-cimpar-c.

 

Let me share insights on what happens to your reports after migrating from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO).


Once you move your data, you might notice some discrepancies in your cash basis report. This is because QBO and QBDT don't track transactions as paid the same way.

 

The same goes for your inventory reports since the two software calculates inventory differently.

 

When you run your reports, make sure:

 

  • Your accounting method is set to accrual.
  • The date is set to All Dates in both products.
  • To check the balance of each of your Accounts Receivable (A/R) and Undeposited Funds accounts.

 

This way, we can check if your data was imported correctly. You can also run a Profit and Loss report or a Balance Sheet report in both programs and compare the two to ensure everything is accurate. 

 

To get answers to frequently asked questions about converting your account from QBDT to QBO, you can check out these articles: 

 

 

If you have any other related concerns about your data migration or other QuickBooks queries, please share them with us. We'll be here to answer them for you. More power to your business.

July 15, 2022
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Fiat Lux - ASIA
July 15, 2022

@miriana-cimpar-c 

This is one of the limitations when using the built-in converter tool. You have to adjust your data in QBO manually. Another option, consider purchasing a third-party conversion service.