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September 14, 2022
Question

How can i delete a user?

  • September 14, 2022
  • 1 reply
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1 reply

September 14, 2022

Thank you for joining us here in the Community today, ravengoff.

 

Let's go to the Manage users page to remove a user from your company. I'm here to help and will show you the steps to get there.

 

Before we begin, make sure you're set up as the primary or company admin, as these are the only user types in QuickBooks Online (QBO) that can manage all users. Also, the deletion of a user is permanent. However, you can still view their audit log and history.

 

To remove: 

 

  1. Navigate to the Gear icon at the top right of your company and select Manage users under Your Company.
  2. This action will bring up a list of users added to the account.
  3. Click the Edit drop-down under the ACTION column on the right side of the user's name, then select Delete.
  4. Tap the Delete button to confirm the deletion.

 

If you have different access rights, contact the administrator and request that they change your user type to the correct one so you can remove the user. For more information on the process, including managing user roles and permissions, see this article: Add and manage users in QuickBooks Online.

 

These resources also cover the various access levels for each user type, as well as the steps to transfer the primary admin:

 

 

If you have any further questions about managing users or other QuickBooks concerns, click the Reply button and post them in the comment box. I'll get back to you and answer them. Have a wonderful rest of your day.