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lana-finpartner-
Jan 24, 2024 12:49 PM UTC
Solved

How can i Downgrade my subscription form QuickBooks Advanced

I did everything according to the instructions, but I still can’t change my plan
KimberlySAnswer
Jan 24, 2024 2:44 PM UTC

We appreciate you reaching out to this forum, lana-finpartner.

 

I can definitely guide you on downgrading your subscription.

 

Since you're using QuickBooks Online Advanced, you'll be prompted to make a call for further guidance when downgrading your subscription. This plan includes many features that aren't available on the others.

 

With this, take note of the following to downgrade successfully:

 

  1. Head to Billing & Subscriptions within the product.
  2. This should be the URL: https://app.qbo.intuit.com/app/accountsettings?p=company_billing.
  3. Change everything after the app to change plan. Note that this should be the URL: https://app.qbo.intuit.com/app/changeplan.
  4. Select a new plan.

 

I'm also adding this resource for the things to do before you can downgrade your plan and avoid losing essential features: Upgrade or downgrade your QuickBooks Online edition.

 

Moreover, consider scanning this material to guide you on managing subscription and billing: Manage billing, payment, and subscription info in QuickBooks Online.

 

Feel free to update us in the thread if you have additional questions when managing your subscription or other related concerns in QuickBooks Online. We can always lend a hand.

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3 replies

4Gal
Jan 24, 2024 12:54 PM UTC

Do you need to downgrade to which plan? Did you encounter any error message?

Try opening your QBO account on any private/incognito browser. Make sure to login as the Primary Admin.

lana-finpartner-Author
Jan 24, 2024 1:04 PM UTC

 I want to downgrade subscription from QB advance to essential.

I click on downgrade and i so that i'll need to call ( Give us a call and we'll walk you through the process), but i don't want to call, i want do it online.

 

KimberlySAnswer
Jan 24, 2024 2:44 PM UTC

We appreciate you reaching out to this forum, lana-finpartner.

 

I can definitely guide you on downgrading your subscription.

 

Since you're using QuickBooks Online Advanced, you'll be prompted to make a call for further guidance when downgrading your subscription. This plan includes many features that aren't available on the others.

 

With this, take note of the following to downgrade successfully:

 

  1. Head to Billing & Subscriptions within the product.
  2. This should be the URL: https://app.qbo.intuit.com/app/accountsettings?p=company_billing.
  3. Change everything after the app to change plan. Note that this should be the URL: https://app.qbo.intuit.com/app/changeplan.
  4. Select a new plan.

 

I'm also adding this resource for the things to do before you can downgrade your plan and avoid losing essential features: Upgrade or downgrade your QuickBooks Online edition.

 

Moreover, consider scanning this material to guide you on managing subscription and billing: Manage billing, payment, and subscription info in QuickBooks Online.

 

Feel free to update us in the thread if you have additional questions when managing your subscription or other related concerns in QuickBooks Online. We can always lend a hand.

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